Privacy Policy
Effective Date: April 5, 2026
Last Updated: April 5, 2026
This Privacy Policy explains what information ChanceMe collects, how we use it, how we protect it, and your rights regarding your data.
Information We Collect
Academic profile data including GPA, test scores, class rank, AP and IB courses, intended major, application round, and state of residence
Extracurricular activity descriptions and activity text if submitted
Your account email and display name
Your saved college list and any application outcomes you record
Basic usage analytics such as pages visited and features used
Payment information through Stripe, our third-party payment processor (ChanceMe does not store credit card numbers or full payment details)
How We Use Your Information
Generate personalized college admission probability estimates
Evaluate your college list balance and portfolio health
Provide AI-generated strategy recommendations when you use the Strategize feature
Save your profile and college list across sessions
Process subscription payments
Improve platform accuracy and performance over time
ChanceMe does not sell, rent, or trade your personal information to any third party.
AI Processing
The Strategize feature sends your academic profile, extracurricular descriptions, and activity text to an AI model for processing on your behalf. This processing occurs only when you click "Get My Strategy." Your data is not used to train AI models and is not shared with other users.
Care Team Messages
Care team messages are handled by real human staff, not artificial intelligence
Message content is reviewed by ChanceMe staff to provide personalized support
Messages are stored securely and are private between you and the ChanceMe care team
You can request deletion of your care team message history at any time by contacting support
Cookies and Analytics
ChanceMe uses essential cookies to maintain your login session. We may use basic analytics tools to understand aggregate usage patterns. We do not use advertising cookies or sell behavioral data to advertisers.
Third-Party Processors
ChanceMe is built on Base44 (base44.com), which provides our database, authentication, and backend infrastructure. Your data is stored in Base44's secure U.S.-based cloud infrastructure. Base44 acts as a data processor and does not sell your data or use it outside of platform operations. Payments are processed by Stripe, Inc. Both processors maintain their own privacy and security standards.
Data Retention
We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.
Your Rights
You may access, update, or delete your data at any time through your profile settings. You may delete your activity text by clearing the relevant fields on the Strategize page. To request full account deletion, contact us at chancemeservices@gmail.com. Users in the European Economic Area have additional rights under GDPR including data portability and the right to object to processing. California residents have rights under CCPA including the right to know what data we collect and to request deletion.
Children's Privacy
ChanceMe is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided personal information, we will delete it promptly. If you believe a child under 13 has created an account, contact us at chancemeservices@gmail.com.
Security
We implement reasonable technical and organizational safeguards including encrypted data storage and secure HTTPS connections. No system is completely secure, and we cannot guarantee absolute security of your data.
Changes to This Policy
We may update this Privacy Policy as the platform evolves. We will notify users of material changes by posting the updated policy with a new effective date. Continued use of ChanceMe after changes constitutes acceptance of the updated policy.
Contact
For privacy-related questions or requests: chancemeservices@gmail.com
